Privacy Policy

UGCGen ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ugcgen.ai and use our AI UGC generation services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, make a purchase, or contact us for support. This may include your name, email address, payment information, and content you upload (such as product images and brand assets).

We automatically collect certain information when you use our services, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our platform.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions and send related information, send you technical notices and support messages, respond to your comments and questions, and monitor and analyze trends, usage, and activities.

Content You Upload

Product images, brand assets, and other content you upload to UGCGen are used solely for the purpose of generating UGC content as requested by you. We do not use your uploaded content to train our AI models or share it with third parties without your explicit consent.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with service providers who assist us in operating our platform (such as payment processors and cloud hosting providers), and we may disclose information when required by law.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Generated content is stored for 90 days after creation unless you delete it earlier. If you cancel your subscription, we retain your data for 30 days before permanent deletion.

Your Rights

You may access, correct, or delete your personal information at any time through your account settings. You may also request a copy of your data or request that we stop processing your information by contacting us at [email protected].

Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].